How to ensure your Saphe connects automatically

Once you have connected your Saphe and completed the setup in the Saphe Link app, just make sure that Bluetooth is turned on and Location is set to "Always" on your phone. Then your Saphe will start automatically when you get into the car.

How to know that the connection is working

• You will hear the familiar beep when Saphe establishes a connection.
• If the connection cannot be established, the device will beep several times to alert you.
• When the connection is established, your Saphe will show 0 km/h when stationary, along with a speed sign indicating the permitted speed on the road you are driving on.
• If you have a Saphe One or Saphe One+, the device will flash a green light in the diode.

If your Saphe does not connect automatically, you can fix this by reinstalling the app and checking your location settings. Follow the instructions for your phone type below.

iPhone

Reinstall the Saphe Link app

1. Delete the Saphe Link app.
2. Restart your iPhone to perform a soft reset. See the article: "Restart your iPhone"
3. Download the Saphe Link app again. See the article: "Download and install Saphe Link"
4. Complete the setup again and reconnect to your Saphe.

Set Location to "Always"

1. Open "Settings" on your phone.
2. Scroll down to "Apps" and find the Saphe Link app.
3. Tap Location and select "Always".
4. Enable "Precise Location" if it is not already turned on.

Android

Reinstall the Saphe Link app

1. Delete the Saphe Link app.
2. Restart the phone.
3. Download the Saphe Link app again. See the article: "Download and install Saphe Link"
4. Complete the setup again and reconnect to your Saphe.

Set Location to "Always"

The location permission must be set to "Always".

1. Open "Settings" on the phone.
2. Tap "Apps" (on some phones you may need to tap "Programs" first and then "Apps").
3. Find Saphe Link by scrolling down (it is usually near the bottom).
4. Tap "Permissions".
5. Select "Location".
6. Choose "Always".
7. Enable "Precise Location" if it is not already turned on.